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Your First Visit to McLaren Vale Chiropractic Centre

You’ll be greeted by name. Your chiropractor will spend real time with you. Nothing happens until you’re comfortable with the plan.

When You Arrive

From the moment you walk in

When you book, we’ll send you a text with a link to complete your new patient paperwork before you arrive. If you do not get a chance to fill it out beforehand, come in about 10 minutes early and we’ll take care of it here.

When you arrive, our reception team will welcome you by name. That is not a policy. It is how this clinic operates. You will be escorted to the exam room when your chiropractor is ready, and the first thing that happens is a conversation, not an adjustment.

Your chiropractor will take the time to understand who you are as a person before they understand you as a patient. That means your health history, your daily life, what has and has not worked before, and what your actual goals are. You will not be rushed.

Before your first visit: We will send a text link to your new patient forms. Completing them in advance means your appointment time is spent on your health, not paperwork. If you do not receive the forms, call us on (08) 8323 9755.

What to Expect

Your first two appointments

Most new patients have two appointments before they begin regular care. Here is exactly what happens at each one, so there are no surprises.

The assessment

Your chiropractor will take a thorough health history and carry out orthopaedic, neurological, and postural assessments. In most cases, you will receive a referral for X-rays at this visit. No adjustment yet: first we need to properly understand what is going on.
  • Full health history conversation
  • Orthopaedic and neurological checks
  • Postural assessment
  • X-ray referral (most patients)
  • No treatment at this appointment

The report and first adjustment

Between your first and second appointments, your chiropractor reviews your assessment and X-rays in depth. At appointment two, they walk you through what they found, including teaching you to read your own X-rays. You will be presented with care plan options, and if you are ready to begin, you receive your first adjustment at this visit.
  • Full health history conversation
  • Orthopaedic and neurological checks
  • Postural assessment
  • X-ray referral (most patients)
  • No treatment at this appointment

Paying for Care

Health funds, DVA, and pricing

We believe in being completely transparent about pricing. There are no hidden fees and no surprises at the desk. Below is everything you need to know about how we handle payment and rebates.

BUPA preferred provider

We are a preferred provider for BUPA, which means BUPA members receive higher rebates here than at a standard (non-preferred) clinic. HICAPS is on-site, so your rebate comes off automatically, and you only pay the gap.

All major health funds

We have HICAPS on-site for most Australian health funds that include extras cover. You swipe your card and the rebate is processed on the spot. No forms, no chasing your fund afterwards.

WorkCover & RTWSA

We accept WorkCover and Return to Work SA claims. If you have been injured at work and have an approved claim, please let us know when booking so we can prepare the correct paperwork for your first visit.

NDIS (plan-managed)

We can see NDIS participants whose funding is managed by a plan manager. Please contact us before booking to confirm your plan manager details and ensure everything is set up correctly for your first visit.

Family & student discounts

Discounts are available for families and students of all ages (student ID required). We also offer discounts for purchasing a block of sessions in advance. Ask about these options when you call.

No hidden fees

We will always tell you exactly what a visit costs before you commit to anything. Care plan options at your second appointment are presented with full pricing so you can make a decision that makes sense for your situation and budget.

DVA and APC cardholders

McLaren Vale Chiropractic Centre accepts DVA (Department of Veterans’ Affairs) and APC cards. If you hold a DVA card, chiropractic care may be covered at no cost to you. The DVA pays the clinic directly. Call us on (08) 8323 9755 before your first visit so we can confirm your entitlements and have the correct paperwork ready.

Available discounts:

Finding Us

Hours and location

Opening Hours

Weekday mornings and evenings

Monday8:00–12:00 & 3:00–7:00
Tuesday8:00–12:00 & 3:00–7:00
Wednesday3:00–7:00
Thursday8:00–12:00 & 3:00–7:00
Friday8:00–12:00 & 3:00–7:00
WeekendClosed

Getting Here

193 Main Road, McLaren Vale

193 Main Road, McLaren Vale SA 5171. We are on the main road through town, easy to find, with on-site parking directly in front of the clinic.

On-site car park with ample parking. No need to find street parking or walk a distance.

(08) 8323 9755  â€”  call us any time during clinic hours and we will answer.

info@mclarenvalechiropractic.com.au

What Our Patients Say

Loved by McLaren Vale families.

Questions

Before you book

Do I need a GP referral to see a chiropractor?
No. You can book directly without a GP referral. Chiropractic is a primary-contact health profession in Australia, which means you can come straight to us. That said, if your GP has referred you or given you imaging results, bring them along, as it gives us a useful head start on your assessment.
No. Your first appointment is an assessment only. We take the time to properly understand your situation before we do anything. Your first adjustment, if you choose to go ahead, happens at your second appointment after you have seen your X-rays and heard the full picture. This approach is intentional: your care is based on what we actually found, not an assumption.

Please call us on (08) 8323 9755 to confirm current fees before your first visit. We are transparent about pricing and will tell you exactly what to expect. If you have a health fund, bring your card. HICAPS is on-site and we can process your rebate on the spot. DVA cardholders should call ahead to confirm their specific coverage.

Yes. The clinic is set up for families and the waiting area has reading material for children. If you want your children assessed as well, you are welcome to book them in at the same visit or at a separate appointment. We see patients from a few days old onwards, so there is no minimum age for care.
Very normal, particularly if it’s your first time or if a previous experience somewhere else was not great. Remember that your first appointment is only an assessment. There is no adjustment, no pressure, and nothing that requires you to commit to anything. You will leave knowing exactly what was found and what your options are. Many patients tell us that the first appointment is when they finally felt heard about a problem they had been dealing with for a long time.
We do our best to accommodate urgent bookings. Call us on (08) 8323 9755 during clinic hours and we will tell you what is available. For same-day requests, calling is faster than the online form.

Ready to book your first appointment?

Book your first appointment or ask us a question. We are friendly and happy to chat about what is going on before you commit to anything.

Office Hours

Monday8:00–12:00 & 3:00–7:00
Tuesday8:00–12:00 & 3:00–7:00
Wednesday3:00–7:00
Thursday8:00–12:00 & 3:00–7:00
Friday8:00–12:00 & 3:00–7:00
WeekendClosed